3R Series Caster Plate and Wheel Kit for Mil-Standard

SKB brand hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means, if your case breaks, SKB will supply replacement parts, repair the case, or replace your case for as long as you own it. Proof of Purchase is required for all warranty claims. Electronic components in SKB brand hardshell pedalboard systems are warranted for five years from date of purchase. Soft cases and gig bags are warranted for one year from date of purchase. SKB is not responsible for the shipping cost to our facility. However, SKB will cover all of the costs of repairs and/or replacements, as well as the return shipping. To request a return authorization for a warranty claim, please contact our Customer Service Department through our online Support Request form or call us at (800) 783-0087. SKB hardshell cases are warranted for life to the original owner only. Cases used rental purposes, used by institutions or schools, modified or used cases are not covered by this warranty.

Dimensions of all SKB Industrial Products (PDF) 981.4 KB

Whom do I call for replacement parts? Contact our Customer Service Department at 800-783-0087.

Do you make custom cases? Minimum quantities are required. Contact our Industrial Division at 800-783-0087 or see our Custom Cases page.

What do I have to do before I return my case or rack for repair? Contact our Customer Service Department at 800-783-0087 for a Return Authorization Number.

Does a Warranty Card come with my case? No warranty card is necessary. Just remember to keep your proof of purchase.

Where will I find my model number on my case? It is not on your case. You will find the number on your original proof of purchase receipt. That is why it important to keep your original receipt.

How long will a repair take? Usually about two weeks from the time we receive your case.